Your search resulted in 30 "Customer Support Assistant" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Customer Support Assistant
Job Title: Administrative Assistant
Location: Cornwall, NY
Type: Temporary to Permanent
Schedule: Monday-Friday, 9:00 AM - 5:00 PM
Salary: $18 - $19 per hour
About Us: Located in Cornwall, NY, we are a dynamic company seeking an organized and proactive Administrative Assistant to join our team. This position offers the opportunity for growth and stability within our organization.
Administrative Assistant Requirements:
- Demonstrated experience in administrative roles, with 1-3 years of recent experience preferred.
- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
- Strong communication skills, both written and verbal, with a professional and friendly demeanor.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and other office software.
- Ability to work independently and collaboratively in a fast-paced environment, adapting to changing priorities as needed.
Why Join Us:
- Opportunity for career advancement and development within our growing company.
- Competitive hourly wage and potential for permanent placement.
- Supportive and collaborative work environment with a focus on teamwork and success.
- Chance to make a meaningful impact by providing essential administrative support to our team.
Administrative Assistant Responsibilities:
- Efficiently answer and direct incoming calls, providing professional and courteous assistance.
- Welcome and greet guests warmly, ensuring a positive experience for all visitors to the office.
- Maintain the reception area, keeping it clean, organized, and presentable at all times.
- Schedule meetings and appointments accurately, coordinating calendars and ensuring optimal use of time.
- Oversee the client intake process, ensuring all necessary information is collected and processed efficiently.
- Manage incoming mail by opening, scanning, and distributing it promptly to the appropriate recipients.
- Perform filing tasks, organizing documents and records systematically for easy retrieval.
If you are a motivated and organized individual with administrative experience, we invite you to apply now to join our team as an Administrative Assistant and contribute to our success.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18 - $19 Hour
- Cornwall, NY 12518
- 5/14/24
Administrative Assistant Needed in Harrison, NY
Are you an organized and detail-oriented individual looking for a temporary administrative role? Look no further! We are currently seeking an Administrative Assistant to join our team in Harrison, NY.
Position: Administrative Assistant
Location: Harrison, NY
Hours: Monday to Friday, 8:00 AM - 4:00 PM
Duration: Temporary
Pay: $20/hr
Administrative Assistant Qualifications:
- Proficient in Microsoft 365 and Google Drive.
- Strong data entry skills and experience with spreadsheet management.
- Excellent organizational and time management abilities.
- Effective communication skills, both written and verbal.
- Ability to multitask and prioritize tasks efficiently.
Administrative Assistant Job Responsibilities:
- Perform clerical duties including data entry and spreadsheet management.
- Manage calendars efficiently, ensuring appointments and meetings are well-organized.
- Answer incoming calls and direct them to the appropriate personnel.
- Maintain proficiency in Microsoft 365 and Google Drive.
- Comfortably handle various general office tasks as needed.
If you're ready to join a dynamic team and showcase your administrative skills, apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $20 Hour
- Harrison, NY 10528
- 5/13/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is an Associate Estimating Supervisor?
This role is within the New Business – Estimating group. The Associate Estimating Supervisor is responsible for managing cost engineering and design of electric and gas distribution projects to support safe operation and maintenance of the Central Hudson distribution system.
What does an Associate Estimating Supervisor do?
- Plans, schedules, coordinates, supervises and monitors work assignments of the District Estimators and contract estimators
- Supervises the preparation of construction plans, specifications, estimates and work orders for the construction, extension, reinforcement, relocation, retirement and maintenance of gas and electric distribution facilities in the assigned area of responsibility
- Complies with all applicable laws, codes, construction standards, permits, right of ways, ethics, environmental regulations and gas operation and maintenance (O & M) procedures in the preparation of work and service orders
- Planning, negotiation, business case cost-benefit analysis, and management of projects from inception to completion
- Utilizes the contacts to provide timely and cost effective service to customers to foster the highest levels of customer satisfaction and productivity
- Provides consistent, comprehensive training programs for Estimators in progression and promote the corporate safety training initiatives
- Works individually or with a team, interfacing with developers, contractors, engineers, customers, and internal work groups to plan, design and direct construction of residential gas and URD projects
- Provides appropriate oversight and control in assigned area of responsibility through appropriate use of company assets including controlling of costs, direct and indirect leadership, development of employees as assigned and fulfillment of organizational and personal goals and objectives
- Responsible for supervisor on call duties, after hours emergency response wires down coordination and acts on behalf of other Company supervisors as assigned
- Investigates and resolves complaints
- Explains electric and natural gas rate tariff information, NESC, NEC, CH Gas / Electric construction standards and DOT permit rules
- Interfaces with DOT engineers, consultants and contractors in order to plan, design and schedule utility relocation projects
- Supports storm/emergency restoration efforts
What does it take to be an Associate Estimating Supervisor?
Required:
- Bachelor’s Degree in Engineering, Accounting, Business or a related field and 1 year of relevant experience. In lieu of Bachelor’s Degree, an Associate’s Degree (in the aforementioned fields) and 3 years of relevant experience will be considered
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly
- Excellent analytical and evaluation skills
- Ability to effectively communicate with customers, property owners, local officials and employees
- Must demonstrate a high energy level, promote a positive work ethic, and have a positive customer service approach
- Ability to analyze operational performance and make recommendations to implement systemic productivity improvements and have the ability to manage multiple projects and priorities
- Self-motivated with an ability to demonstrate initiative and possess strong decision-making and critical thinking skills
- Excellent communication skills, both verbal and written, with an ability to satisfy customer requests with tact, diplomacy and negotiating skills
- Strong organization skills and the ability to multi-task while scheduling, planning and working on multiple projects through to completion
- Valid driver’s license
Preferred:
- Previous experience in project management, customer service, or similar
- Knowledge of CAD, ESRI GIS applications
- Supervisory experience
Applications will be accepted until May 17, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $96,600- $144,900
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/14/24
Hudson Valley Credit Union is currently recruiting for the position of Commercial Loan Officer. Primary Function: counsel prospective commercial loan applicants regarding the specific commercial loan programs that are appropriate for their financial circumstances and assist them in completing the process of obtaining a commercial loan in accordance with Credit Union and regulatory guidelines. Covers Putnam, Westchester & Rockland territories.
Responsibilities
- Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.
- Respond to and follow up on customer inquiries and leads from all sources.
- Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.
- Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.
- Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.
- Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.
- Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.
- Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Valid driver’s license required
- Minimum 3 Years in business services/commercial lending experience required
- Minimum 2 Years Direct commercial lending experience required
- SBA loan origination experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
- Valid driver’s license required
- Minimum 3 Years in business services/commercial lending experience required
- Minimum 2 Years Direct commercial lending experience required
- SBA loan origination experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.
- Respond to and follow up on customer inquiries and leads from all sources.
- Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.
- Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.
- Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.
- Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.
- Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.
- Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 5/3/24
Job Title: Administrative Assistant
Location: Poughkeepsie, NY
Type: Temp to Perm
Hours: Monday-Friday, 8:00 AM - 5:00 PM
Salary: $20-$24 per hour
We are currently seeking a detail-oriented and experienced Administrative Assistant to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position with a competitive hourly wage ranging from $20 to $25 per hour.
Key Requirements:
- Proficient in QuickBooks
- Construction industry experience preferred
Qualifications:
- Proven experience with QuickBooks is a must.
- Previous administrative experience in the construction industry is required.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- HR experience and Timberline/Sage experience a plus.
Benefits:
- Opportunity for a permanent position based on performance.
- Competitive hourly wage of $20-$24.
- Monday to Friday work schedule for a healthy work-life balance.
Responsibilities: As an Administrative Assistant, your primary responsibilities will include:
- Managing office tasks and assisting with day-to-day operations.
- Utilizing QuickBooks for invoicing, expense tracking, and financial record-keeping.
- Handling phone calls, emails, and inquiries in a professional manner.
- Coordinating and scheduling appointments, meetings, and travel arrangements.
- Providing administrative support to team members as needed.
If you are a motivated and organized Administrative Assistant with experience in QuickBooks, and preferably in the construction industry, we invite you to apply for this exciting opportunity.
Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $20-$24 Hour
- Poughkeepsie, NY 12601
- 5/13/24
Job Title: Counter Salesperson
Location: Saugerties, NY
Type: Temporary to Hire
Salary: $22 - $26 per hour
Schedule: Monday to Friday, 7:00 am - 5:00 pm
Are you a customer-focused individual with strong mathematical skills and a knack for sales? We are currently seeking a Counter Salesperson to join our team in Saugerties, NY, on a temporary to hire basis.
Counter Salesperson Requirements:
- Must have dealership parts experience
- Previous experience in counter sales or customer service preferred
- Strong mathematical skills
- Comfortable with phone communication and customer interaction
- Ability to operate a forklift safely (training provided if needed)
- Proficiency in computer navigation and willingness to learn our system
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy in processing transactions
Benefits:
- Competitive hourly wage
- Opportunity for permanent placement based on performance
- Comprehensive training and support
- Positive and collaborative work environment
- Potential for growth and advancement within the company
Counter Salesperson Responsibilities:
- Assist customers with their purchases, providing excellent service at the counter
- Handle inquiries and provide product information over the phone
- Process sales transactions accurately using our computer system
- Maintain a clean and organized work environment
- Operate a forklift if comfortable and trained to do so
- Learn to navigate our computer system for inventory management and sales tracking
- Collaborate with team members to achieve sales targets and customer satisfaction goals
If you are a motivated individual with a passion for sales and customer service, we invite you to apply for this exciting opportunity. Join our team and become an integral part of our success story. Apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $22 - $26 Hour
- Saugerties, NY 12477
- 5/13/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is an Engineer - Electric System Protection?
This job posting is specific to our Substation Engineering and Operations Group. An Electric System Protection Engineer performs engineering assignments related to the design, construction, compliance, analysis and performance of the company’s electric system.
What does an Engineer - Electric System Protection do?
- Performs short circuit studies used to aid in the design of protection systems for transmission lines, transformers, bus work, and distribution circuits
- Develops reclosing and sectionalizing schemes for transmission lines and distribution circuits
- Develops automation and control schemes for substations
- Develops substation SCADA configurations for Remote Terminal Units (RTU’s)
- Assists in the development and reviews substation schematics
- Develops and maintains computer software and databases for studies and system protection needs
- Develops substation protection and control schemes for the safe integration of alternative energy sources, integrating current technology with future state goals for system reliability.
- Reviews relay and protection system operations for system events for correctness and recommends corrective action as required
- Manages large, complex projects with critical timelines, demonstrating improvement with each assignment and an ability to incorporate multiple unscheduled projects/assignments without negative impacts to previously assigned work/goals
- Maintains effective working relationships with and is responsive to fellow employees, customers and all the Company’s external relationships
- Supports/ Maintains compliance with all applicable NERC Reliability and CIP Standards
- Represents Central Hudson in industry activities and organizations such as NYISO, EPRI, NYSRC, NPCC, etc.
- Reports issues and recommendations in an objective, clear, and concise manner to peers, supervisors, and managers
- Identifies and promotes innovative solutions to engineering problems and/or enhancements to existing processes
- Investigates planning methods and procedures of the electric utility industry
- Provides support for storm restoration efforts
What does it take to be an Engineer - Electric System Protection?
Required:
- Bachelor’s degree in engineering
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Access) and the ability to learn new computer software programs quickly
- Flexibility to multitask and operate under pressure in a fast-paced work environment
- Proficient written/verbal communication skills
- Excellent problem-solving skills, with innovation in mind
- Strong analytical, organizational and quantitative skills
- Must perform all tasks safely and design with safety in mind
- Ability to actively participate and lead discussions in industry groups
- Valid driver’s license
Preferred:
- Bachelor’s degree in electrical engineering
- Power system engineering experience
- Significant experience in the regulated Electric and/or Gas Utility industry; participation in utility industry/policy working groups
- Experience working with NYISO (or any ISO) and knowledge of transmission planning & policy
- Knowledge of and experience with New York state energy policy matters
Applications will be accepted until May 23, 2024.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $78,900 – $187,600
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/9/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Aesthetician is responsible for providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Aesthetician is expected to make a professional recommendation for their guest to facilitate continued wellness and appearance.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional treatment.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/11/24
Human Resources Generalist
On-site, Poughkeepsie, New York
Overview:
The Human Resources Generalist provides clients with product offerings in a consultative fashion while also ensuring overall client satisfaction with products and services provided by NYS Certified PEO. Serves as a Subject Matter Expert (SME) with small to mid-size clients with HR business needs. Maintains ongoing relationship with client contacts and acts as the primary point of contact for Professional Employer Organization (PEO). Works collaboratively with internal partners to provide clients with effective resources for HR compliance requirements andassist in enhancing employee culture and relations. This role will be responsible to assist in providing guidance to clients in relation to Federal and State (NY) HR/Employment Law in conjunction with the Director of Human Resources. The goal of the HR Generalist and department is to empower and educate clients in the myriad of HR issues facing small to moderate sized businesses.
Human Resources Generalist Qualifications:
- Bachelor's Degree or relevant experience (5+ years) in a HR Generalist or managerial capacity with Employee Relations experience and varied industry understanding.
- Ability to work onsite Monday thru Friday in Poughkeepsie.
- Exceptional attention to detail with strong communication acumen; written and verbal.
- Motivation to develop skills to keep pace with changing landscape of HR.
- Capacity to commute locally, during normal working hours, up to 25% of the time
Human Resources Generalist Responsibilities:
- Services clients and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to client’s concerns.
- Collaborates with clients on Employee Handbooks updates for legal compliance, industry standards and clarity of benefit implementation. This includes the creation, review, and enhancement of employee handbooks utilizing relevant software.
- Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, Employee Relations, Compliance, Regulations, and Culture Enhancement.
- Responsible for ensuring shared employees are compliant with all required training/certifications.
- Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from Director of HR and Legal counsel as applicable.
- Maintains an awareness of HR trends and conducts training based on available resources.
- Promotes high-quality customer service to clients.
Compensation:
Benefits offered to employees include Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Holidays, Vacation and Sick days. Compensation for this position will be commensurate with experience and provide the successful candidate with extensive experience in a large number of industries.
This is an exceptional opportunity for an HR Professional that is looking to provide consultative HR expertise to business leaders throughout the Hudson Valley.
Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- Poughkeepsie, NY 12601
- 5/15/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Head Aesthetician is responsible for training, monitoring, coaching, and leading direct reports by example to the expected goal of providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Head Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Head Aesthetician is required to lead direct reports by example in making a professional recommendation for their guest to facilitate continued wellness and meet targeted sales goals.
ESSENTIAL JOB FUNCTIONS:
•Greet guests promptly and provide spa guests with a tour of spa facilities when needed.
•Escort guest to and from treatment room.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Begin and end all treatments on time, adhering to bookings.
•Prioritize and meet time goals in a calm professional manner.
•Provide guests with a thorough and knowledgeable professional treatment.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Monitor professional product inventory and usage.
•Utilize computer to create purchase requisitions to maintain adequate stock of professional product and supplies.
•Receive professional product and supplies checking for accuracy of received items against issued purchase orders.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House. Assist in developing new protocols and editing the Spa menu.
•Supervise, train, evaluate, and schedule a staff up to fifteen.
•Monitor performance of direct reports giving recognition for goals achieved and exceptional service rendered as well as implement action plans to address insufficient performance.
•Prepare yearly written performance evaluations for direct reports.
•Review applications, develop behavioral-based questions, screen and interview candidates and make recommendations to Spa Operations Manager.
•Oversee/verify payroll for department staff and follow prescribed payroll procedures.
•Develop department manuals and enforces all company polices with department staff.
•Resolve procedural, operational and other work related problems by communicating with and responding appropriately to a demanding and diverse public in answering questions, explaining department/company policies and handling complaints.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Assist in scheduling periodic vendor training and ensure all direct reports attend when possible.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area. Clean and sanitize work area as per departmental policies.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inspect and report maintenance needed on equipment used to provide services.
•Identify safety hazards, report, and follow up to see that corrective action is taken.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Interact patiently with teenagers and adults.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
•Communicate guest issues to Spa Management.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Work productively and efficiently with or without supervision when performing tasks.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Act calmly and professionally in stressful situations.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/25/24
Job Title: Manufacturing Account Manager
Location: Highland, NY
Employment Type: Direct Hire
Shift Hours: Monday - Friday, 8:30 AM - 5:00 PM
Pay Rate: $45,000 - $50,000 per year
Are you a seasoned professional with a knack for client satisfaction? Do you thrive in fast-paced environments where attention to detail is paramount? If so, we have an exciting opportunity for you!
Manufacturing Account Manager Requirements:
- 3 years of experience in a call center environment with a focus on B2B interactions.
- Proficiency in Microsoft Excel and comfortable working in a multi-screen Windows-based environment.
- Flexible schedule with the ability to start earlier if required by the candidate.
- Strong attention to detail and a commitment to delivering exceptional service to clients.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and colleagues.
Manufacturing Account Manager Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring exceptional service delivery.
- Utilize your 3 years of call center and B2B experience to effectively communicate with clients, understanding their needs and providing appropriate solutions.
- Demonstrate your tech-savviness by navigating Excel and working in a multi-screen Windows-based environment to maintain accurate records and documentation.
- Adapt to client-specific processes and procedures with flexibility and efficiency, ensuring seamless integration with their systems.
- Uphold a high standard of accuracy and attention to detail in all client interactions and administrative tasks.
If you're ready to take your client service skills to the next level in a dynamic and rewarding environment, we want to hear from you! Apply now and join our team as a Manufacturing Account Manager in Highland, NY.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $45,000 - $50,000 Year
- Highland, NY 12528
- 5/15/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/12/24
Join Our Team as a Medical Biller in Rhinebeck!
Are you passionate about the healthcare industry and have a keen eye for detail? We have an exciting opportunity for a dedicated individual to join our team as a Medical Biller in Rhinebeck through a direct hire position.
Position: Medical Biller
Location: Rhinebeck
Employment Type: Direct Hire
Salary Range: $18-$21 per hour
Shift Hours:
- Monday to Friday
- Training: 9:00 am - 5:00 pm
- Normal Hours: 8:30 am - 4:30 pm
Medical Biller Responsibilities:
- Engage in heavy phone work to address inquiries and provide exceptional customer service.
- Process payments accurately and efficiently.
- Assist in collections efforts to ensure timely resolution of outstanding balances.
- Comprehensive training will be provided to enhance your skills in medical billing.
Medical Biller Preferred Qualifications:
- Prior experience in Medical Billing and/or Emergency Medical Technician (EMT) background is preferred.
- Individuals with Medical Receptionist or Scheduler experience are encouraged to apply.
Why Join Us:
- Training Opportunities: We invest in your success by providing comprehensive training to ensure you excel in your role.
- Competitive Compensation: Earn a competitive salary within the range of $18-$21 per hour.
- Meaningful Work: Contribute to the healthcare industry by playing a crucial role in billing and collections.
How to Apply: If you are ready to take on this rewarding opportunity, please apply for immediate consideration.
Why choose Ethan Allen Workforce Solutions? We are one of the largest and well-known employment agencies in the Hudson Valley. Because of our close relationships with our clients, we are able to provide our candidates access to job opportunities that are not available anywhere else. Locally owned and operated since 1969, we are the experts when it comes to placing candidates in a job environment that is right for them.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$21 Hour
- Rhinebeck, NY 12572
- 5/13/24
Join Our Team as a Medical Receptionist in Poughkeepsie, NY!
Are you an experienced medical administrative professional looking for a rewarding opportunity? We are seeking a skilled Medical Receptionist to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position offering competitive pay rates of $18-$19 per hour.
Position: Medical Receptionist
Location: Poughkeepsie, NY
Employment Type: Temp to Perm
Hours: Monday - Friday, 8:45 AM - 5:00 PM
Salary: $18-$19 per hour
Medical Receptionist Qualifications:
- Minimum of two years of medical administrative experience required
- Proficiency in medical office procedures and terminology
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Ability to multitask and prioritize responsibilities effectively
- Experience with electronic health records (EHR) systems preferred
Medical Receptionist Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify patient information and insurance coverage accurately
- Collect co-pays and payments from patients, and process billing as needed
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with administrative tasks such as filing, faxing, and data entry
- Collaborate with healthcare providers and staff to ensure efficient operations of the front desk
If you meet the qualifications and are ready to join a dynamic healthcare team in Poughkeepsie, NY, apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18- $19 Hour
- Poughkeepsie, NY 12601
- 5/15/24
At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution. We’re a caring team committed to one another and our members. We are seeking an energetic and detail-oriented Full Time Member Relations Teller for our Rte 376 branch in Wappingers Falls, NY.
As a Member Relations Teller, you will be responsible for proficiently assisting members with their financial transactions, helping members with their financial fitness, and providing exceptional customer service. If you are a motivated, outgoing, team-player, who can effectively communicate with members, staff and management, we want to talk to you!
As a Full-Time Teller, you will work 40 hours/week, Mon-Sat (with a short day Saturday and shorter hours during the week).
What We're Looking For (Qualifications):
- A high school diploma or GED
- At least one (1) year of cash handling experience
- Previous Teller experience is preferred, but not required
- Must be comfortable with computers, have a basic knowledge of Windows, and be able to learn new software programs quickly
- Valid driver's license and reliable personal vehicle is strongly preferred
- Bilingual in English and Spanish is a plus!
What You'll Get (Perks & Benefits):
- Work-life balance and supportive, team-oriented environment
- Comprehensive health, dental, and vision insurance
- 401k match
- Defined benefit plan (pension)
- Paid Time Off, and more!
What You'll Do As a Teller (Responsibilities):
- Receive and process member financial transactions
- Identify opportunities and advocate for members by referring appropriate products and services
- Balance cash drawer and daily transactions
- Train on additional Member Service duties in preparation for advancement
- Travel to various branches in Dutchess County as needed
- Additional responsibilities as assigned
Pay: $17.00 - $18.94 / hour, based on experience
Apply NOW for immediate consideration!
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
- Full Time
- Immediately
- $17.00 - $18.94 Hour
- Wappingers Falls, NY 12590
- 5/17/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Network Analyst - OT?
A Network Analyst – OT is responsible for designing, implementing, and supporting the local and wide area networks to ensure maximum uptime for data flows within our Internal and Operational Technology networks. This individual will initiate technical efforts, working as part of a team across multiple aspects of the organization’s data infrastructure, engaging vendors and company stakeholders, and monitor and control all project activity throughout the project life-cycle. This individual will work on the continuous enhancement and technical support of all aspects regarding the network infrastructure, responsible for the day-to-day Network Administration tasks, including problem solving, and issue resolution. Title/level is commensurate with experience.
What does a Network Analyst - OT do?
Responsibilities include, but are not limited to:
- Designs, implements, and manages the local and wide area networks to ensure maximum uptime for data flows within our environment.
- Configures, deploys and maintains network hardware such as routers, switches, firewalls and load balancers
- Supports the day-to-day Network operations, requiring specific Network troubleshooting and problem-solving skillsets. This includes Layer1-Layer7 connectivity issues, as well as hands-on work with networking equipment located across our service territory
- Works with internal users and stakeholders for emerging projects and issue resolution
- Resolves complex multi-vendor network issues (ie Cisco, Fortinet, Palo Alto etc)
- Interacts with ISP & WAN Carriers to address data transport issues
- Completes patching and cyber security hardening of network infrastructure
- Implements policies and procedures in asset tracking, information protection, change management, security monitoring, controls and recovery to support compliance with internal cyber security standards and NERC CIP
- Supports company-wide storm restoration efforts
What does it take to be a Network Analyst - OT?
Required:
- Bachelor's degree in Computer Science, Computer Information Systems, Information Technology, Electrical Engineering, or related field and at least 3 years of experience in Information/Operational Technology (e.g. network administration, system administration, technical support, etc.). In lieu of a bachelor’s degree, an Associate’s degree in the aforementioned fields and 5 years of experience in Information/ Operational Technology or a High School Diploma and 7 years of experience in in Information/ Operational Technology will be considered
- Experience with local and wide area transport (MPLS, IPSec)
- Experience managing common networking vendor platforms (Fortigate, Cisco, Palo Alto, F5) firewalls, routers, switches and load balancers
- Familiarity with IP routing in large complex networks (EIGRP, OSPF, BGP, route redistribution)
- Strong interpersonal skills and the ability to work with internal customers in an interactive team environment
- Ability to multitask, pay close attention to detail, and adapt to a variety of support environments, assignments and changing priorities
- Well-developed written/verbal communication skills and strong organizational skills
- Ability to learn new technologies as required for the job using documentation and other available resources
- Must be able to work off-hours and weekends when required for product upgrades/maintenance windows
- Must be able to work on-site 3 up to 5 days a week, depending on work requirements
- Must participate in an after-hours on-call rotation, for 24x7 coverage
- A valid driver’s license
Preferred:
- Experience with designing, evaluating, and deploying network solutions for outbound, inbound network traffic
- Experience with configuration of Layer-3 routing protocols (ie BGP, MP-BGP, EIGRP, OSPF, VRF)
- Experience with system integration, including development of strategies and implementation of best practices
- Working experience with Cisco ISE
- Proficient in troubleshooting resources such as Wireshark, Network Monitoring Solutions, and Netflow
- Prior gas and/or electric utility experience
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $69,800 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/16/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
​
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is an Operational Technology Cybersecurity Analyst?
The Operational Technology cybersecurity team provides technical and application support for internal cyber security solutions including systems used to identify and monitor potential cyber security threats. OT Cybersecurity Analysts support all facets of Central Hudson’s Critical Infrastructure Protection Program including the assessment of existing systems and potential vulnerabilities as well as the configuration of tools used to manage potential vulnerabilities. OT Cybersecurity Analysts work closely with internal groups as well as vendors to ensure the availability of resources and protection of information. Responsibilities may change as the needs of the department evolve.
What does an Operational Technology Cybersecurity Analyst do?
Responsibilities include but are not limited to:
- Configuration, testing, analysis, and support for all cybersecurity resources utilized to protect data and information and all assessments and testing of existing security controls
- Performs tasks and procedures to support NERC/CIP program
- Supports identity and access management and vulnerability management systems
- Performs vulnerability scans, creating remediation action plans and driving those plans to completion
- Active vulnerability assessments, security assessments and system patching
- Develops and executes cybersecurity awareness campaigns and cybersecurity risk assessments
- Conducts annual penetration testing and incident response tabletop exercises
- In the event of an actual cyber security incident, supports the response including investigation, documentation, and remediation
- Performs other duties as assigned to support the organization’s Cybersecurity mission.
- Supports storm/emergency restoration efforts
What does it take to be an Operational Technology Cybersecurity Analyst?
Required:
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Cybersecurity, or a STEM field. In lieu of a bachelor’s degree, an associate’s degree (in the aforementioned fields) and at least 3 years of relevant experience or a high school diploma or equivalency and at least 5 years of relevant experience will be considered
- Excellent verbal and written communication skills including the demonstrated ability to write clear and concise technical documentation and policy
- Strong interpersonal skills and the ability to work with internal customers in an interactive team environment
- Strong organizational, analytic, troubleshooting, problem solving, and decision-making skills
- Working knowledge of Windows and Linux Operating Systems
- Working knowledge of Firewalls, Switches, Antivirus solutions
- Working knowledge of system hardening and cyber security best practices
- Working knowledge of knowledge of Microsoft product suite (Excel, Visio, PowerPoint, etc.)
- Ability to multitask, pay close attention to detail, and adapt to a variety of support environments and assignments as priorities may change with little notice
- Valid driver’s license
Preferred:
- Experience with Industrial Defender, Symantec End Point Protection, KIWI Syslog, etc.
- In depth knowledge of National Institute of Standards and Technology (NIST) Cybersecurity Framework and 20 Critical Security Controls, NERC Critical Infrastructure Protection (NERC CIP)
- Experience in energy and utilities or services industry or a regulated or co-sourced environment
- Strong knowledge of computer systems, information security software and hardware components, network systems, databases, and information security safeguards
- Programming and scripting experience
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $69,800 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/9/24
Benefits:
- Competitive Compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Paid Holidays and Vacation
- Wellness Reimbursement Program
What does a Part Time Customer Service Representative do?
Part Time Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The work week may be scheduled anytime between the hours of 8:00am and 6:30pm Monday through Friday and 9:00am to 1:15pm on Saturdays. The typical work schedule is determined by our management team and can vary considerably throughout the year.
Work may include, but not be limited to:
- Communicating with and assisting our customers via the phone and in person
- Collecting, confirming, analyzing, and summarizing information and data from various sources
- Operating office machines not limited to copy machines, fax machines, computers, and telephone equipment
- Preparing and maintaining files and reports
What does it take to be a Part Time Customer Service Representative?
Required:
- High school diploma or equivalency diploma
- Must possess and maintain a valid driver’s license
- Proficient computer skills; ability to type, use a computer, telephone and office equipment
- Must enjoy interaction with the public and have sound judgment, excellent initiative and communication skills
- Ability to work well with other people and interact with the public in a courteous and businesslike manner
- Professional telephone etiquette and demeanor
Preferred:
- Prior customer service and/or call center experience
- Bilingual in English and Spanish
Applications will be accepted until May 03, 2024.
All incumbents start at the same pay rate per the collective bargaining agreement.
Pay Rate: $29.37 to $34.93 / hour
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time, Part Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/11/24
Benefits:
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) retirement savings plan with substantial company match
- Life and travel insurance
- Tuition assistance
- Wellness reimbursement program
- Paid holidays and vacation
What is a SAP Functional Analyst?
SAP Functional Analysts work within the Information Technology group which supports the company’s Information Technology infrastructure and applications and maintains a high availability operation. A SAP Functional Analyst has a deep understanding of the SAP software and works closely with the business to ensure business needs are being met. A Customer Service SAP Functional Analyst collaborates with the Contact Center and Customer Experience teams to understand business processes and ensure that the SAP software is configured and designed to best meets the needs of customers and the business.
What does a SAP Functional Analyst do?
- Actively participates in all stages of the Software Development Lifecycle, including planning, analysis, design, requirements definition, functional design, development, testing, implementation, and training for solutions.
- Demonstrates a high-level understanding of standard data structures and processes for assigned system(s)
- Conducts system performance analysis, troubleshooting, and supports software installations
- Maintains functional and technical specification documentation in alignment with business requirements.
- Performs quality assurance and functional unit testing for assigned system(s)
- Builds professional relationships with management, business representatives, and team members to ensure delivery of proposed solutions meet business needs
- Provides support for storm/emergency restoration efforts
What does it take to be a SAP Functional Analyst?
Required:
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or related field of study. In lieu of a bachelor’s degree, candidates with an associate’s degree in the aforementioned fields and 3+ years of related experience and candidates with a high school diploma or equivalency degree and 5+ years of related experience will be considered.
- Excellent interpersonal, verbal, and written communication skills; ability to interact effectively with individuals at all levels
- Ability to quickly troubleshoot problems that may arise in work products and partner with analysts to identify and implement solutions; determine root cause and research potential solutions
- Ability to understand business functionality and translate it into process flow diagrams, application requirements and system design
- Must act as a role model for technical competence, helpfulness, facilitation of learning, and teamwork
- Must take responsibility for personal learning, development, and time management, and set achievable and meaningful work jobs while managing personal targets
- Must demonstrate commitment to organizational values including performing to a high ethical standard while focusing on integrity, collaboration, and teamwork in all efforts
- Must be able to work off-hours and weekends when required and be available for scheduled 24/7 callout support
- Valid driver’s license
Preferred:
- Master’s degree in Computer Science, Management Information Systems, or Information Technology field
- Experience with the SAP S/4 Hana platform
- Experience with SAP’s C4C or CRM applications
- Experience as a business analyst, functional analyst, or software developer
- Experience in energy & utilities or service industries
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $69,800 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
[DM1]Update min
[RM2]???
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/14/24
Job Title: SAP Sales Assistant
Location: Danbury, CT
Type: Temporary to Permanent
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Pay Rate: $22 - $28 per hour
About Us: We are a leading company in the HVAC industry located in Danbury, CT, seeking a detail-oriented SAP Sales Assistant to join our Inside Sales Team. This position offers the opportunity for growth and advancement within our organization.
SAP Sales Assistant Requirements:
- Proven experience in a sales support or administrative role, preferably in the HVAC industry.
- Strong proficiency in SAP software with 1-3 years of hands-on experience.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Mechanical and technical knowledge of HVAC parts and systems preferred.
- Exceptional attention to detail and accuracy in all tasks and communications.
- Effective communication skills, both written and verbal, to interact with team members and clients professionally.
Why Join Us:
- Opportunity to work with a dynamic team in a fast-paced and rewarding industry.
- Chance for career growth and advancement within the company.
- Competitive pay rate and benefits package.
- Collaborative and supportive work environment focused on teamwork and innovation.
SAP Sales Assistant Responsibilities:
- Provide essential support to the Inside Sales Team by assisting with various tasks and projects.
- Create accurate and timely quotes for clients based on their specifications and requirements.
- Facilitate the submission of client orders, ensuring completeness and accuracy in the process.
- Utilize mechanical and technical knowledge of HVAC parts to assist customers effectively.
- Utilize SAP software to manage sales orders, inventory, and customer data efficiently (1-3 years of SAP experience required).
If you are a motivated individual with SAP experience and a passion for providing excellent sales support, we want to hear from you! Apply now to join our team as a SAP Sales Assistant and take the next step in your career.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $22 - $28 Hour
- Danbury, CT 06810
- 5/14/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Service Desk Technician?
Our focus on the transformational value of technology and customer service inspires us to holistically manage technology solutions to change lives for the better. The Service Desk Technician responds to technology related incidents and requests through the ITSM (Information Technology Service Management) ticketing platform. The ServiceDesk team supports two key functions, initial capture and triage of user issues. They work through a variety of communication channels, such as the ServiceDesk Portal, Phone, and chat, as well as support end-user technology solutions whether laptops, desktops, printers, peripherals, or other devices. The ServiceDesk team is responsible for maintaining customer support, communicating effectively to provide appropriate troubleshooting information for escalation and supporting the larger technology group by serving as the single point of contact. Alignment with the full I&O (Infrastructure & Operations) organization will ensure collaborative department needs are met to ensure we are providing an optimal level of support, looking for opportunities to educate, optimize and automate our service delivery to reduce business impacts.
What does a Service Desk Technician do?
- Serves as the single point of contact for the technology organization to the end business users
- Provides initial troubleshooting and triage to properly capture priority and provide appropriate troubleshooting information prior to escalation
- Deploys, supports, and troubleshoots for PC, mobile and office technologies, including but not limited to iOS, Android, desktop, laptop, peripherals, VDI (Virtual Desktop Infrastructure), and printers
- Maintains communication with the business on major incidents, rapidly triaging and communicating handoff to escalation teams to meet SLAs (Service Level Agreements)
- Contributes regularly to the ServiceDesk knowledge base using designated tools
- Keeps skills updated on supported technologies and corporate business applications
- Demonstrates the ability to follow departmental processes and policies, as well as maintain an acceptable level of performance as required by the departmental scorecard
- Participates in special projects to improve Processes and Technologies
- Takes responsibility for personal learning, development, and time management, setting achievable and meaningful work jobs and managing personal targets
- Demonstrates a commitment to Central Hudson organizational values, including performing to a high ethical standard and focused on integrity, collaboration, and teamwork in all efforts
- Duties will include participation in a 24/7 callout rotation to support L1 business callouts/escalation for major incidents and staggered shifts during workdays to accommodate business hours, subject to change based on business needs
- Provides support for storm/emergency restoration efforts
What does it take to be a Service Desk Technician?
Required:
- Associate’s degree in Computer Science, Information Technology, STEM, Business or a relevant field of study. In lieu of an associate’s degree, a High School Diploma or Equivalency degree and 2+ years relevant experience will be considered
- Experience in HW/SW troubleshooting activities and problem resolution
- Strong computer skills in Microsoft Office Suite
- Excellent communication skills, both written and oral
- Excellent interpersonal skills, including customer service, training, presentation, and public speaking
- Ability to be flexible and adaptable in the face of changing organizational priorities, technology, and processes
- Ability to travel to district locations
- Capable of lifting 35lbs
- Valid driver’s license
Preferred:
- Bachelor’s degree in Computer Science, Information Technology, STEM, Business or a relevant field of study
- Certifications: CompTIA A+
- Windows technology (Windows 8+) experience
- Apple technology (iPhone, iPad) experience
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $51,400-97,700
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/16/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry.
ESSENTIAL JOB FUNCTIONS:
- Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House’s 14 Service Steps and Strategies.
- Take, organize, and coordinate reservations for services.
- Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest’s preference (room charge, credit or gift card, cash, check, etc.)
- Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
- Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
- Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
- Maintain a neat and orderly workspace.
- Attend associate meetings and applicable workshops.
- Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
- Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain the proper balance in cash drawers, making change orders when necessary.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to all Mohonk Mountain House and Departmental policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
- At least 18 years of age.
- Standard First Aid and CPR certification preferred.
- At least 3 years of experience in Resort/Hotel or the like preferred.
- High School, Business School or Business Degree a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/18/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry.
ESSENTIAL JOB FUNCTIONS:
- Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House’s 14 Service Steps and Strategies.
- Take, organize, and coordinate reservations for services.
- Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest’s preference (room charge, credit or gift card, cash, check, etc.)
- Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
- Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
- Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
- Maintain a neat and orderly workspace.
- Attend associate meetings and applicable workshops.
- Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
- Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain the proper balance in cash drawers, making change orders when necessary.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to all Mohonk Mountain House and Departmental policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
- At least 18 years of age.
- Standard First Aid and CPR certification preferred.
- At least 3 years of experience in Resort/Hotel or the like preferred.
- High School, Business School or Business Degree a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/4/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry.
ESSENTIAL JOB FUNCTIONS:
- Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House’s 14 Service Steps and Strategies.
- Take, organize, and coordinate reservations for services.
- Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest’s preference (room charge, credit or gift card, cash, check, etc.)
- Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
- Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
- Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
- Maintain a neat and orderly workspace.
- Attend associate meetings and applicable workshops.
- Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
- Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain the proper balance in cash drawers, making change orders when necessary.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to all Mohonk Mountain House and Departmental policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
- At least 18 years of age.
- Standard First Aid and CPR certification preferred.
- At least 3 years of experience in Resort/Hotel or the like preferred.
- High School, Business School or Business Degree a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/12/24